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Privacy Policy

Last updated: January 1, 2026 · scandinaviaiptv4k.com

Table of Contents

  1. 1. Who We Are
  2. 2. Data We Collect
  3. 3. Why We Collect It
  4. 4. Legal Basis (GDPR)
  5. 5. How We Share Data
  6. 6. Data Retention
  7. 7. Your Rights
  8. 8. Cookies
  9. 9. Security
  10. 10. Children
  11. 11. Changes to This Policy
  12. 12. Contact

We take your privacy seriously. This policy explains exactly what we collect, why, and how you can control it — in plain language.

1. Who We Are

Scandinavia IPTV 4K operates the website scandinaviaiptv4k.com and related subpages. We provide IPTV streaming subscription services. For privacy inquiries, contact us at contact@scandinaviaiptv4k.com or via WhatsApp at +33 7 56 75 73 45.

2. Data We Collect

Information you provide directly

  • Name — used to personalize your account
  • Email address — used to deliver your IPTV credentials and send service updates
  • Phone number / WhatsApp — used for customer support and delivery confirmation
  • Country — used to provide localized service and comply with legal requirements
  • Payment method type — we record the method chosen (PayPal, card, crypto, bank), but we never store card numbers or banking credentials
  • Device type — used to provide the correct installation guide

Information collected automatically

  • IP address (for fraud prevention and geo-compliance)
  • Browser type and version
  • Pages visited and time spent (via anonymized analytics)
  • Referral source (how you found us)

3. Why We Collect It

  • To process and deliver your order — sending IPTV credentials to your email
  • To provide customer support — responding to questions via WhatsApp and email
  • To improve our service — analyzing usage patterns to fix issues and enhance features
  • To comply with legal obligations — tax records, fraud prevention, regulatory requirements
  • To send service communications — renewal reminders and important account notifications (not marketing spam)

For users in the European Economic Area (EEA), we process personal data under the following legal bases:

  • Contract performance (Art. 6(1)(b)) — processing necessary to deliver the IPTV service you purchased
  • Legitimate interests (Art. 6(1)(f)) — fraud prevention, service improvement, security
  • Legal obligation (Art. 6(1)(c)) — compliance with tax, accounting, and regulatory requirements
  • Consent (Art. 6(1)(a)) — for any optional marketing communications, where you have explicitly opted in

5. How We Share Data

We do not sell your personal data. We only share data with:

  • Payment processors (PayPal, Stripe, crypto payment gateways) — to process transactions securely
  • Email service providers — to deliver your credentials and account emails
  • Hosting and infrastructure providers — for website operation (data processed in the EU/EEA where possible)
  • Legal authorities — only if required by law or court order

All third-party processors are bound by data processing agreements and GDPR-compliant practices.

6. Data Retention

  • Active subscriber data — retained for the duration of your subscription plus 12 months
  • Order records — retained for 7 years to comply with EU accounting regulations
  • Support communications — retained for 3 years
  • Analytics data — anonymized and retained for 26 months maximum

You may request deletion of your personal data at any time (see Your Rights below).

7. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

  • Access — request a copy of all personal data we hold about you
  • Rectification — correct inaccurate or incomplete data
  • Erasure ("right to be forgotten") — request deletion of your data, subject to legal retention obligations
  • Portability — receive your data in a machine-readable format
  • Restriction — limit how we process your data in certain circumstances
  • Object — object to processing based on legitimate interests
  • Withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, contact us at contact@scandinaviaiptv4k.com. We respond within 30 days. You also have the right to lodge a complaint with your national data protection authority.

8. Cookies

We use the following types of cookies:

  • Essential cookies — required for the checkout and website to function (cannot be disabled)
  • Analytics cookies — anonymized data to understand how visitors use the site (opt-out available)
  • Preference cookies — remember your language and display settings

You can manage cookie preferences through your browser settings at any time.

9. Security

We implement industry-standard security measures including 256-bit SSL encryption on all data transmissions, regular security audits, restricted staff access to personal data, and secure password hashing. While we take all reasonable precautions, no internet transmission is 100% secure. We will notify you promptly of any data breach that may affect your rights.

10. Children

Our service is not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us immediately for deletion.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated "Last updated" date. Significant changes will be communicated by email to active subscribers.

12. Contact

For all privacy-related inquiries:

  • Email: contact@scandinaviaiptv4k.com
  • WhatsApp: +33 7 56 75 73 45

We are committed to resolving privacy concerns promptly and fairly.