🔒 We take your privacy seriously. This policy explains exactly what we collect, why, and how you can control it — in plain language.
1. Who We Are
Scandinavia IPTV 4K operates the website scandinaviaiptv4k.com and related subpages. We provide IPTV streaming subscription services. For privacy inquiries, contact us at contact@scandinaviaiptv4k.com or via WhatsApp at +33 7 56 75 73 45.
2. Data We Collect
Information you provide directly
Name — used to personalize your account
Email address — used to deliver your IPTV credentials and send service updates
Phone number / WhatsApp — used for customer support and delivery confirmation
Country — used to provide localized service and comply with legal requirements
Payment method type — we record the method chosen (PayPal, card, crypto, bank), but we never store card numbers or banking credentials
Device type — used to provide the correct installation guide
Information collected automatically
IP address (for fraud prevention and geo-compliance)
Browser type and version
Pages visited and time spent (via anonymized analytics)
Referral source (how you found us)
3. Why We Collect It
To process and deliver your order — sending IPTV credentials to your email
To provide customer support — responding to questions via WhatsApp and email
To improve our service — analyzing usage patterns to fix issues and enhance features
To comply with legal obligations — tax records, fraud prevention, regulatory requirements
To send service communications — renewal reminders and important account notifications (not marketing spam)
4. Legal Basis (GDPR)
For users in the European Economic Area (EEA), we process personal data under the following legal bases:
Contract performance (Art. 6(1)(b)) — processing necessary to deliver the IPTV service you purchased
Legitimate interests (Art. 6(1)(f)) — fraud prevention, service improvement, security
Legal obligation (Art. 6(1)(c)) — compliance with tax, accounting, and regulatory requirements
Consent (Art. 6(1)(a)) — for any optional marketing communications, where you have explicitly opted in
5. How We Share Data
We do not sell your personal data. We only share data with:
Payment processors (PayPal, Stripe, crypto payment gateways) — to process transactions securely
Email service providers — to deliver your credentials and account emails
Hosting and infrastructure providers — for website operation (data processed in the EU/EEA where possible)
Legal authorities — only if required by law or court order
All third-party processors are bound by data processing agreements and GDPR-compliant practices.
6. Data Retention
Active subscriber data — retained for the duration of your subscription plus 12 months
Order records — retained for 7 years to comply with EU accounting regulations
Support communications — retained for 3 years
Analytics data — anonymized and retained for 26 months maximum
You may request deletion of your personal data at any time (see Your Rights below).
7. Your Rights
Under GDPR and applicable data protection laws, you have the right to:
Access — request a copy of all personal data we hold about you
Rectification — correct inaccurate or incomplete data
Erasure ("right to be forgotten") — request deletion of your data, subject to legal retention obligations
Portability — receive your data in a machine-readable format
Restriction — limit how we process your data in certain circumstances
Object — object to processing based on legitimate interests
Withdraw consent — at any time, where processing is based on consent
To exercise any of these rights, contact us at contact@scandinaviaiptv4k.com. We respond within 30 days. You also have the right to lodge a complaint with your national data protection authority.
8. Cookies
We use the following types of cookies:
Essential cookies — required for the checkout and website to function (cannot be disabled)
Analytics cookies — anonymized data to understand how visitors use the site (opt-out available)
Preference cookies — remember your language and display settings
You can manage cookie preferences through your browser settings at any time.
9. Security
We implement industry-standard security measures including 256-bit SSL encryption on all data transmissions, regular security audits, restricted staff access to personal data, and secure password hashing. While we take all reasonable precautions, no internet transmission is 100% secure. We will notify you promptly of any data breach that may affect your rights.
10. Children
Our service is not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us immediately for deletion.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated "Last updated" date. Significant changes will be communicated by email to active subscribers.